Shipping policy

SHIPPING POLICY – Tailor Elevé

Thank you for choosing Tailor Elevé! We partner with trusted U.S. and international suppliers to deliver custom event décor products. To remain transparent and compliant with Shopify’s rules, please review our full shipping details below.

Order Processing Time

Processing includes order confirmation, product sourcing, quality check, customization (if applicable), and packaging.

Standard Products: 1–5 business days
Custom or Personalized Items: 5-10 business days
Large Decor Items / Bulk Orders: 7-15 business days

Shipping Time Estimates

Please Note: All processing and shipping times listed are estimates. Production times vary by product and customization level. Delivery times may be affected by carrier delays, customs clearance, or peak seasons. We do not guarantee delivery dates and recommend ordering well in advance for events or special occasions.

United States: 5- 12 business days after shipment 

International: 7-24 business days after shipment 

Custom Decor & Specialty Pieces: 10–24 business days after

Delivery time may vary depending on destination and supplier availability

 

Multiple Shipments

Because we work with multiple fulfillment partners and dropshipping warehouses, your order may arrive in separate packages. You will not be charged extra for split shipments.

Tracking Information

Tracking numbers are sent automatically once your item ships. Please note tracking may take 1–5 days to update depending on the supplier.

Customs, Duties & Fees

Tailor Elevé is not responsible for:

  • Customs delays

  • Import duties

  • Additional international fees

These are determined by your country’s customs office.

Delivery Issues

Tailor Elevé is not liable for orders delayed due to:

  • Carrier issues

  • Incorrect addresses entered by the customer

  • Weather conditions

  • Customs delays

If your package is lost or delayed, we will assist you in filing a claim with the carrier.